Managed cloud services - your IT in the best hands
Your partner who looks after your cloud as if it were their own
We keep your cloud stable, secure and performing at all times - without you having to tie up resources. Whether updates, monitoring, security or optimization: We take over the operation of your environment, operated from Germany, with open technologies and full transparency.
When are managed cloud services worthwhile for your company?
Imagine being able to run your IT infrastructure efficiently without having to worry about complicated details. Managed Cloud Service is the ideal choice if you lack the specific know-how or resources to manage your cloud environment yourself. It doesn't matter whether you are an innovative start-up or a large corporation.
Without a Managed Services Provider (MSP), you bear the entire responsibility for your IT. Security updates, closing security gaps, operating specialized software and constant monitoring are entirely up to you. This also means that you need specialists and have to implement extensive processes.
But how do you know if you need support?
Here are signs that managed cloud services are of great interest to you:
Here are signs that managed cloud services are of great interest to you:
Individual advice for your requirements
Do you have questions about our Managed Cloud Services or would you like direct advice? Our team will be happy to help you. Contact us now or make an appointment.
Your advantages with managed cloud services
Imagine you could run your IT completely worry-free. Without having to worry about security updates, outages or legal requirements.
This is exactly what we offer you as your Managed Service Provider. We take the burden off your IT department so that you save costs in the long term and benefit from a team of experts who are always available.
In a world where skilled workers are in short supply, Managed Cloud Services give you access to state-of-the-art technologies and experienced specialists who take care of everything - from monitoring your systems to optimizing your infrastructure. At the same time, you enjoy the security of knowing that your IT is not only stable and available, but also meets the highest compliance standards.
As an experienced service provider, we ensure
Why we are the right managed services provider for you
A reliable managed services provider can make all the difference - for a stable IT strategy that grows with your company. We are at your side as a partner, bringing expertise and reliability and adapting flexibly to your requirements.
Clear communication and reliable support
We offer German and English support to ensure simple and precise communication. Our SLAs guarantee you clear response times and reliable support. You also get direct access to our second and third-level support, so that your concerns are dealt with directly by experienced experts.
Individual and direct support
Personality counts: That's why with us, you have a dedicated contact person who accompanies your project from start to finish. We offer agile and customized solutions that adapt to your requirements.
Transparent SLAs and uptime responsibility
Transparency is important to us. While other providers advertise guaranteed uptime of 99.9%, we make it clear that this information is legally based on compensation if availability is not met. No one can guarantee absolute availability, but we focus on keeping your systems as stable as possible and reacting quickly to disruptions.
Flexible billing models
We offer a range of billing models tailored to your needs.
If you know exactly what services you need, this model is ideal. We carry out exactly the services that have been agreed in advance.
If you require continuous support and fixed SLA services, this model offers planning security with fixed prices.
Not sure exactly what services you need? Then our hourly packages at a reduced hourly rate, which you can use for various requests, are the right choice.
Are you not yet sure exactly what services you need?
We would be happy to advise you on this in a non-binding consultation.
With us you benefit from:
An agile and innovative approach
Certified expertise and proven partnerships
Personal and direct support from fixed contact persons (also on site)
Flexible and transparent pricing models
Our service level agreements
Our SLAs offer you customized solutions for your systems and maintenance requirements. Find out more about our Managed Cloud Services and how we can support your IT reliably and efficiently.
Are managed services the same as outsourcing?
No, managed services are not the same as traditional outsourcing. While outsourcing means that an entire specialist area is completely outsourced to an external provider, managed services only take over specific areas of your IT landscape, such as the operation of your e-commerce platform.
With our Managed Cloud Services, you retain control over your IT and determine exactly which tasks should be outsourced. This includes monitoring, managing and optimizing your infrastructure. You benefit from professional support in precisely those areas where you need relief without relinquishing full responsibility.
Our experts are there for you - personally, reliably and exactly where you need relief. So that your IT runs smoothly and you have your head free for the essentials.
Do you have any further questions about our Managed Cloud Services?
We will be happy to advise you.
Your contact persons
Simon Spitznagel
Head of Business Development
Contact options
Telephone
+49 69 2474504 40
Date
Request now >FAQ
The collaboration begins with a detailed analysis of your requirements and systems. We then draw up a clearly defined service contract that specifies which services we provide and how support is provided. During the ongoing support, we are available to you at any time for queries and adjustments.
With a fully managed service, we take care of your entire IT environment. This includes infrastructure management, security solutions, regular backups and continuous performance monitoring. Through continuous monitoring and regular optimization, we ensure that your systems work efficiently. We analyze bottlenecks, eliminate weak points and ensure that your IT always remains reliable and stable. On request, we can make individual arrangements to meet your specific requirements.
As your managed service provider, we support you with network security through proactive monitoring, regular security updates and the implementation of protective measures such as firewalls, intrusion detection and antivirus management. In this way, we minimize the risk of cyberattacks and data loss.
Our response times are based on the agreements in your SLA. For normal inquiries, you will usually receive a response within one working day at the latest during working hours. For emergencies, we offer 24/7 support, where we respond to critical cases within a maximum of one hour. However, thanks to effective and active monitoring, we usually respond proactively even before you notice the problem yourself.
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