Managed cloud services - your IT in the best hands

Your partner who looks after your cloud as if it were their own

We keep your cloud stable, secure and performing at all times - without you having to tie up resources. Whether updates, monitoring, security or optimization: We take over the operation of your environment, operated from Germany, with open technologies and full transparency.

Contact us now Book an appointment

When are managed cloud services worthwhile for your company?

Imagine being able to run your IT infrastructure efficiently without having to worry about complicated details. Managed Cloud Service is the ideal choice if you lack the specific know-how or resources to manage your cloud environment yourself. It doesn't matter whether you are an innovative start-up or a large corporation.

Without a Managed Services Provider (MSP), you bear the entire responsibility for your IT. Security updates, closing security gaps, operating specialized software and constant monitoring are entirely up to you. This also means that you need specialists and have to implement extensive processes.

But how do you know if you need support?
Here are signs that managed cloud services are of great interest to you:

Important IT tasks are left undone or delayed.
Your IT team is working to capacity and is unable to cope with all operational tasks.
A shortage of skilled workers affects the quality of your IT services.
Your IT infrastructure is outdated and urgently needs to be modernized.
You want to use cloud services but don't have the in-house expertise.
Data loss occurs due to inefficient solutions.
There are frequent outages and service interruptions.
Too many support requests overload your team.
Your IT landscape is becoming increasingly complex, but internal resources are not enough.
There is not enough time to carry out further training or certifications to expand their know-how.

Our services

With our Managed Cloud Services, we relieve you where it counts - in day-to-day operations. Updates, monitoring, data management: we keep your systems stable, secure and up-to-date. And most importantly: you retain full sovereignty.

We host from Germany, rely on open technologies instead of US dependencies and also operate hyperscaler environments exclusively via German locations. This gives you maximum control - and a cloud that really suits you.

Infrastructure and support

We manage and monitor your IT infrastructure to ensure its availability, stability and security. This includes the continuous maintenance and adaptation of your systems.

Updating and security management

Our services keep your IT environment up to date at all times. We take care of regular software and security updates, patch management and the protection of your data through proactive monitoring and backup solutions.

Troubleshooting and optimization

We monitor your systems around the clock, detect problems at an early stage and resolve them efficiently. At the same time, we analyze your infrastructure in order to implement continuous improvements.

Hyperscaler and Kubernetes Managed Services

Whether Amazon Web Services, Microsoft Azure, Google Cloud Platform or OpenStack - we manage your environment reliably and across all platforms. We operate our Managed Kubernetes together with net.DE - confidently, efficiently and entirely in Germany. We look after, optimize and manage your cloud professionally - without compromising on control and data sovereignty.

Service Desk and Incident Management

Our 24/7 service desk is your central point of contact for all IT matters. We process incidents, service and change requests and implement legal requirements in a targeted manner.

In addition to our broad range of services, we have particular experience in the healthcare and financial sectors. This expertise enables us to provide reliable and secure IT solutions even in sensitive areas.

Our services

With our Managed Cloud Services, we take the burden off your shoulders when it comes to supporting and optimizing your IT infrastructure. Whether security updates, data management or continuous monitoring - we ensure that your IT systems always remain secure, up-to-date and stable. We focus on a clearly defined project scope in order to offer you tailor-made solutions.

Infrastructure and support
We manage and monitor your IT infrastructure to ensure its availability, stability and security. This includes the continuous maintenance and adaptation of your systems.
Updating and security management
Our services keep your IT environment up to date at all times. We take care of regular software and security updates, patch management and the protection of your data through proactive monitoring and backup solutions.
Troubleshooting and optimization
We monitor your systems around the clock, detect problems at an early stage and resolve them efficiently. At the same time, we analyze your infrastructure in order to implement continuous improvements.
Hyperscaler and Kubernetes Managed Services
Whether Amazon Web Services, Microsoft Azure, Google Cloud Platform or Kubernetes - we offer a standardized all-round carefree package, regardless of the platform. We professionally support, optimize and manage your cloud environments.
Service Desk and Incident Management
Our 24/7 service desk is your central point of contact for all IT matters. We process incidents, service and change requests and implement legal requirements in a targeted manner.

In addition to our broad range of services, we have particular experience in the healthcare and financial sectors. This expertise enables us to provide reliable and secure IT solutions even in sensitive areas.

Individual advice for your requirements

Do you have questions about our Managed Cloud Services or would you like direct advice? Our team will be happy to help you. Contact us now or make an appointment.

Contact us now Book an appointment

Your advantages with managed cloud services

Imagine you could run your IT completely worry-free. Without having to worry about security updates, outages or legal requirements.

This is exactly what we offer you as your Managed Service Provider. We take the burden off your IT department so that you save costs in the long term and benefit from a team of experts who are always available.

In a world where skilled workers are in short supply, Managed Cloud Services give you access to state-of-the-art technologies and experienced specialists who take care of everything - from monitoring your systems to optimizing your infrastructure. At the same time, you enjoy the security of knowing that your IT is not only stable and available, but also meets the highest compliance standards.

As an experienced service provider, we ensure

Efficiency

Expert support

System stability

Discharge

A comparison of traditional IT service providers and managed service providers

Traditional IT service providers and managed service providers differ in many respects.

This overview shows you the most important differences and helps you to find the right solution.

Traditional IT service provider

Projects are time-limited

after that, you are on your own and bear full responsibility.

Support will only respond once,

when a problem arises. This is usually far too late.

The scope of services is clearly defined

and often leaves no room for individual customization.

You will need to manage updates entirely on your own,

Troubleshooting and security.

We are your long-term IT partner

and ensure that everything runs smoothly - day after day.

We identify potential problems at an early stage

and ensure that your operations continue uninterrupted.

We tailor our services to suit your needs

Your needs - exactly as you need it.

We'll take care of everything for you

- proactively, reliably and with a clear focus on your IT performance.

A comparison of traditional IT service providers and managed service providers

Traditional IT service providers and managed service providers differ in many respects.

This overview shows you the most important differences and helps you to find the right solution.

Traditional IT service providers

Projects are time-limited, after which you are on your own and bear full responsibility.

Support only reacts when a problem occurs. This is usually far too late.

The scope of services is firmly defined and often leaves no room for individual customization.

You have to take care of updates, troubleshooting and security completely independently.

We are your long-term IT partner and ensure that everything runs smoothly - day after day.

We identify potential problems at an early stage and ensure that your operations continue uninterrupted.

We adapt our services flexibly to your needs - exactly as you need them.

We take care of everything for you - proactively, reliably and with a clear focus on your IT performance.

Why we are the right managed services provider for you

A reliable managed services provider can make all the difference - for a stable IT strategy that grows with your company. We are at your side as a partner, bringing expertise and reliability and adapting flexibly to your requirements.

Clear communication and reliable support

We offer German and English support to ensure simple and precise communication. Our SLAs guarantee you clear response times and reliable support. You also get direct access to our second and third-level support, so that your concerns are dealt with directly by experienced experts.

Individual and direct support

Personality counts: That's why with us, you have a dedicated contact person who accompanies your project from start to finish. We offer agile and customized solutions that adapt to your requirements.

Transparent SLAs and uptime responsibility

Transparency is important to us. While other providers advertise guaranteed uptime of 99.9%, we make it clear that this information is legally based on compensation if availability is not met. No one can guarantee absolute availability, but we focus on keeping your systems as stable as possible and reacting quickly to disruptions.

Flexible billing models

If you know exactly what services you need, this model is ideal. We carry out exactly the services that have been agreed in advance.

Are you not yet sure exactly what services you need?
We would be happy to advise you on this in a non-binding consultation.

With us you benefit from:

An agile and innovative approach

Certified expertise and proven partnerships

Personal and direct support from fixed contact persons (also on site)

Flexible and transparent pricing models

Friendly cloud figure stretching both arms upwards and looking upwards

Our service level agreements

Our SLAs offer you customized solutions for your systems and maintenance requirements. Find out more about our Managed Cloud Services and how we can support your IT reliably and efficiently.

Contact us now Book an appointment

Friendly cloud figure with thumbs up and looking to the left

Are managed services the same as outsourcing?

No, managed services are not the same as traditional outsourcing. While outsourcing means that an entire specialist area is completely outsourced to an external provider, managed services only take over specific areas of your IT landscape, such as the operation of your e-commerce platform.

With our Managed Cloud Services, you retain control over your IT and determine exactly which tasks should be outsourced. This includes monitoring, managing and optimizing your infrastructure. You benefit from professional support in precisely those areas where you need relief without relinquishing full responsibility.

Our experts are there for you - personally, reliably and exactly where you need relief. So that your IT runs smoothly and you have your head free for the essentials.

Do you have any further questions about our Managed Cloud Services?
We will be happy to advise you.

Ihre Ansprechpartner

Simon Spitznagel

Head of Business Development

Kontaktmöglichkeiten

FAQ

The collaboration begins with a detailed analysis of your requirements and systems. We then draw up a clearly defined service contract that specifies which services we provide and how support is provided. During the ongoing support, we are available to you at any time for queries and adjustments.

Further hosting services from
main cloud solutions

Cloud setup

Customized cloud infrastructures for maximum performance.

Cloud migration

Switch to the cloud securely and efficiently, without downtime.

Managed cloud services - your IT in the best hands

Your partner who looks after your cloud as if it were their own

When are managed cloud services worthwhile for your company?